> For the complete documentation index, see [llms.txt](https://aplazo.gitbook.io/aplazo-integrations/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aplazo.gitbook.io/aplazo-integrations/intro-for-aplazo-api-online/request-a-cancellation-sequence.md).

# Request a cancellation - Sequence

Here is the sequence process and how to interact with Aplazo for a payment cancellation 

<figure><img src="/files/yeMFBx5Tukv8j6DDMrCn" alt=""><figcaption><p>Request Cancellation Sequence</p></figcaption></figure>

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## Steps

1. Use Authentication call to get the Bearer token ( to be used in following call)&#x20;
2. Use the Request Payment call and get the Aplazo checkout URL&#x20;
3. Redirect customer to Aplazo checkout URL&#x20;
4. Customer does not complete payment&#x20;
5. Ecommerce requires cancellation&#x20;
6. Request Payment cancellation&#x20;
7. Aplazo cancel order payment

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{% hint style="warning" %}
**Note**:  Requirement Aplazo transaction needs to be not confirmed in Aplazo system&#x20;
{% endhint %}